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We handmake this product in our Florence atelier as soon as you place your order with us! Since it is made to order, please give us up to 3 weeks to have it ready for shipping. We promise it will be worth the wait.
Returns can be made within 30 days of purchase. Where the item ordered was sent as a gift, a gift certificate will be issued that can be redeemed for another item in our online shop.
Items returned after this time will not be eligible for a refund.
Items on sale through our online store are not eligible for returns except in cases of material defect.